CrewTerms and Conditions
1. Who provides Crew
Crew is provided by Harjasdeep Singh, trading as FIFT Studio, an individual sole proprietor in Dubai, United Arab Emirates. FIFT Studio is a trading name, not a separate legal entity. Contact: support@fift.studio.
These terms cover the Crew Mac app and membership. By subscribing or using Crew, you agree to these terms. You must be legally able to enter this agreement.
2. Orders and Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Purchases are also subject to Paddle's Buyer Terms. Contact us for Crew product support; Paddle handles billing and returns. Nothing here limits rights under Paddle's Buyer Terms or mandatory consumer law.
3. Membership and price
Crew costs $50/month (USD), by invitation. Your subscription renews at the current price. If we change the price, we will tell you by email before the new price applies to your next renewal, and you can cancel before then. Taxes are additional where applicable and calculated by Paddle at checkout.
Pay today · 7-day money-back guarantee
Paddle charges your first $50/month (USD) payment at checkout. Membership starts with that payment and renews monthly until cancellation. The checkout shows your total and renewal dates before you agree.
You can cancel anytime through the link in your receipt email or the Paddle customer portal. Cancellation takes effect at the end of the current period and stops future renewals. Cancelling is separate from requesting a refund.
We offer a 7-day money-back guarantee from your first payment. See the Refund Policy.
4. If membership ends
Crew goes read-only when paid access ends or a refund ends access. Your work stays visible, and your data stays on your Mac. Crew never deletes it. Agents and Talk are paused in read-only mode. Payment issues retain access during Paddle's payment-retry period. Offline access has a seven-day grace period from the last valid membership check, after which Crew is read-only until access is confirmed again.
5. Your AI accounts and decisions
You bring your own AI: your own Claude API key, or your Claude subscription in Crew’s terminal, and/or Codex on your own ChatGPT sign-in. You are responsible for following each provider's terms. Crew provides no AI capacity and never resells AI capacity or pools logins. Not affiliated with or endorsed by Anthropic, OpenAI or xAI. Availability subject to each provider's terms.
You remain responsible for reviewing AI output and actions. Delegation does not expand permissions. Logins, purchases, money and production releases require your own approval. Keep backups of important work.
6. Beta service and acceptable use
Crew is beta software, provided as-is to the extent permitted by law. Features may change, be unavailable or contain errors. Features marked Coming are not included in the beta yet. We do not promise uninterrupted service or any particular business outcome.
Do not use Crew unlawfully, infringe others' rights, attempt unauthorized access, distribute malware, bypass subscription controls or interfere with another person's systems. You are responsible for the content and credentials you use.
7. Your work and our software
You keep your rights in your projects, conversations and other content. We grant you a personal, non-exclusive right to use Crew while your membership permits it. Crew's software, branding and design remain with their respective owners. Third-party software remains subject to its own license.
8. Liability
To the extent allowed by law, we are not liable for indirect or consequential losses, lost profits or lost opportunities. Our total liability arising from Crew is limited to the Crew membership fees you paid in the 12 months before the claim. These limits do not exclude fraud, deliberate misconduct, liability for death or personal injury caused by negligence, or any liability or consumer right that cannot legally be limited.
9. Suspension and termination
We may suspend or terminate access for serious misuse, a material breach or a legal requirement. We will explain the reason and give reasonable notice and a chance to address it where possible. You may stop using Crew and cancel at any time. Ending membership does not delete your local data or remove statutory refund rights.
10. Changes
We will give reasonable notice of material changes to these terms before they take effect. You may cancel before a change takes effect. Mandatory law takes priority.
11. Governing law
This agreement is governed by the laws of the United Arab Emirates (pending legal review), subject to any mandatory consumer protections that apply where you live. Contact support@fift.studio to raise a concern.